Privacy Policy

Introduction and right to information

This website is owned by Batwalking S.L., (hereinafter, “BATWALKING”).

Protecting the security and privacy of your personal information is very important to BATWALKING. In this way the Company fully complies with the current legislation on Data Protection so that your personal information is kept safe.

This data protection law regulates the access and use of the website service that BATWALKING makes available to Users interested in the services offered by the Company.

If you wish to contact our Data Protection Officer, please send an e-mail to: [email protected].

Why is BATWALKING authorized to process personal data?

The personal data provided by Users through the online registration forms available on our Websites are collected by BATWALKING to carry out the provision of the services offered on the Website.

In accordance with the applicable privacy legislation and its development, BATWALKING, owner of the Websites, informs the User of the existence of an automated personal data file, duly registered in the General Register of the Spanish Data Protection Agency, created by BATWALKING under its responsibility.

3.- Processing of personal data and how we use your information

BATWALKING may collect personal information from Users through registration forms. Personal information requested by BATWALKING may be used for the following purposes:

The provision of the services offered on the Website or putting Users in contact with our service providers that sometimes BATWALKING offers through the Website as an intermediary.
Sending commercial communications to Users by letter, telephone, e-mail, SMS / MMS, instant messaging or other equivalent means of communication related to the services provided by BATWALKING, provided that the User has consented to this purpose of processing personal data.

Likewise, the User consents to the processing of his/her data for profiling purposes, as well as for the segmentation of his/her data. The purpose of the processing may be used to analyze and compile statistics to check the traffic and use of the Website by Users and to determine their tastes and preferences in order to send them promotional information according to their interests.

In addition, and according to the request made by the user, BATWALKING may share your personal data with third parties that collaborate with BATWALKING (travel agents) in order to fulfill the user’s request. This is in accordance with the law set out in Article 6.1 b) of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of a natural person in relation to the use of personal data and the free movement of such data.

4.- Accuracy of data and mandatory or optional information provided by the User

The User guarantees that the personal information provided is true and is responsible for notifying BATWALKING of any changes in their personal information. The User is responsible for the veracity of the data provided and the Entity has the right to stop providing a service to any User who has provided false information, without prejudice to other actions provided by law.

It is recommended to take the utmost precautions in terms of Data Protection by using security tools. BATWALKING is not responsible for any theft, modification or loss of illicit data.

5.- Rules of conduct

BATWALKING will cancel registrations of Users who:

5.1 Include or promote illegal, immoral, obscene or harmful material;

5.2 Promote any type of discrimination;

5.3 Sending unsolicited bulk, junk or spam e-mails or newsgroup communications;

5.4 Violate the intellectual or industrial property rights of third parties. Likewise, the User shall refrain from using and collecting data from mailing lists that can be accessed through the information and services contained in the Web Site. They are used to carry out activities for promotional or advertising purposes. The User shall also refrain from sending any type of commercial communications, which have not been requested or previously permitted by BATWALKING and/or the Users of the Website.

The personal information provided will be kept by BATWALKING as long as the User does not express his/her desire to unsubscribe from BATWALKING’s services and receive information about the company’s products.

Exercise of the right to access, rectify, cancel or oppose the Personal Data kept in the file.

The user has the right to

6.1 access your personal information, as well as

6.2 request rectification of inaccurate information or, as the case may be,

6.3 request the removal of your personal information, as well as

6.4 request the limitation of the processing of your information,

6.5 object to the processing of your information, and

6.6 exercise the right to be forgotten and

6.7 requesting portability of information.

To exercise these rights, the User must prove his identity to BATWALKING by sending a photocopy of his ID card or any other legally valid documentation.

The User may exercise his/her rights by sending an e-mail to [email protected], indicating his/her request.

The User may also send his/her request by mail to the following address:

BATWALKING S.L.

Without prejudice to any other administrative remedy or judicial action, the User shall have the right to lodge a complaint with a Supervisory Authority, in the Member State in which the User resides, works or where the alleged infringement has occurred, if he/she considers that the processing of his/her personal information is not used in accordance with the law and if he/she is not satisfied with the exercise of his/her rights. The Control Authority that has received the complaint shall inform the complainant of the outcome of the complaint and the result of the complaint.

7.- Security

Protecting the privacy and personal information of all its customers and visitors is extremely important to BATWALKING. Therefore, BATWALKING will make every effort to prevent Users’ personal information from being misused. Only authorized personnel may access your personal information.

BATWALKING maintains security levels of protection of personal information in accordance with applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of all data provided by Users through the Websites, without prejudice to inform you that Internet security measures are not impregnable.

BATWALKING undertakes to comply with the duty of secrecy and confidentiality with respect to personal information in accordance with applicable law, as well as to provide secure processing in all assignments and international transfers that may occur.

8.- Consultations

If you have any questions regarding this privacy policy, please contact us at [email protected].

Acceptance and consent

The User declares that he/she has been informed of the conditions relating to the protection of his/her data and accepts and consents to the processing of his/her personal data by BATWALKING for the purposes already indicated in this Privacy Policy.